What does Fonterra do in communities?
We have a number of partnerships and community programmes. To learn more about the causes we support in New Zealand, visit our Community page here.
I am part of a community group currently fundraising. Is Fonterra able to support in any way?
We've loved supporting Kiwi's over the years through sponsorships & donations. If you are interested in receiving support through Fonterra, please complete an application form and email this to inourcommunity@fonterra.com.
I've applied for support from Fonterra. How long until I hear back on whether our application has been successful?
Each regional team meets throughout the year to discuss our community plans. They will be in contact directly to give you an indication on time frames.
We are currently searching for some sponsorship partners to support us with an event next month. Does Fonterra sponsor events?
Fonterra does provide sponsorship in the form of funding to some events. Our main areas of focus are how we can:
Leverage our unique strengths in nutrition to care for people in our communities
Work together to achieve a healthy environment by addressing land, water and climate issues
Work together to supporting communities and leveraging opportunities that enhance regional economic prosperity
Who does Fonterra partner with?
To learn more about our focus on partnerships and the causes we support in New Zealand, click the pages below
NZ Food Network: As a founding partner to the New Zealand Food network our partnership supports families in need to ensure they are given a helping hand
KickStart Breakfast: our school breakfast programme in partnership with Sanitarium & Ministry of Social Development to give children the best start to the day – a nutritious breakfast
Living Water: partnering with DOC to enhance key water-catchment areas in New Zealand, our focus is to find scalable solutions that will enable farming, freshwater and health ecosystems to thrive side by side
Hapori: The communities we are a part of have always been important to us & through Hapori meaning community, kinship & coming together for a common cause enables us to partner with local community groups, iwi and schools by offering our products, skills, resources and funding.
How can I become a Farmer Shareholder?
For more information on becoming a Farmer Shareholder, please visit our page here.
I would like to know more information on the Fonterra Shareholders’ Fund.
For more information on the Fonterra Shareholders’ Fund and how it provides investors an opportunity to invest in the performance of Fonterra Co-operative Group, please visit our page here.
I would like to know more information on the Farmgate Milk Price.
For more information on the Farmgate Milk Price, please visit our page here.
What investor services do you currently provide?
For more information and resources for farmer shareholders and other investors, please visit our page here.
How can I join the investor relations mailing list?
To join the investor relations mailing list for market announcements and the Global Dairy Updates, please email us at investor.relations@fonterra.com.
I’d like to provide feedback on a Tanker. How can I do so?
To provide feedback on our tankers, please email MilkSupply.ServiceCentre@fonterra.com. Ensure to specify which region your feedback regards.
I have a media request and I'd like to get in contact with the appropriate team.
Please specify which country you are in and we will put you in touch with someone from your region following your form submission.
Our 24-hour media line phone is: +64 21 507 072
Where can I source Fonterra’s multimedia assets?
To view and download our available multimedia assets, please visit this page here.
Where can I source media factsheets about Fonterra?
To view and download our available media fact sheets, please visit this page here.
Where can I source Fonterra images for media use?
To view and download our available media image assets, please visit this page here.
I would like to purchase Fonterra NZMP Ingredients. How can I do so?
For ingredients and dairy solutions, please fill out the contact us form here.
I would like to purchase Anchor Food Professionals foodservice products. How can I do so?
If you’re interested in our foodservice products, please visit our contact page here.
Alternatively, you can email talktous@fonterra.com.
I have a complaint about one of your products.
To make an enquiry on one of our products, please get in contact with the appropriate brand listed on the Fonterra Brands website.
For Anchor product enquiries, get in touch here.
For Mainland product enquiries, get in touch here.
For Kāpiti product enquiries, get in touch here.
For Anmum product enquiries, get in touch here.
For Primo product enquiries, get in touch here.
For Mammoth product enquiries, get in touch here.
For Fresh’n Fruity product enquiries, get in touch here.
For Symbio product enquiries, get in touch here.
For Piako product enquiries, get in touch here.
For Del Winkle product enquiries, get in touch here.
For Perfect Italiano product enquiries, get in touch here.
Alternatively, you can email us at talktous@fonterra.com
I want to know more about the Fonterra brands.
To learn more about our brands, please visit our page here.
How can I become a Fonterra vendor?
If you are interested in becoming a Fonterra vendor, please complete the following:
What is Fonterra’s recruitment process?
For more information on our recruitment process, please visit the extended career FAQs here.
How long will it take before I hear from the Recruitment Team regarding my application?
You will receive an email straight away from us acknowledging your application. After this, someone from our recruitment team will be in touch by either phone or email as soon as they can.
Do you offer any graduate positions?
We offer both graduate and summer internship programmes targeted to multiple study areas. For more information on our graduate and summer internship programmes, please check out our page here.
To receive updates on when applications for our graduate programme open, follow our Early Careers Facebook and Instagram pages.
You can also register to receive relevant job alerts by joining our talent community here.
I am currently researching Fonterra for study purposes and require more information on the Co-operative.
For all study and research enquiries, please check out our page here.
We also have multiple resources which prove helpful in answering questions related to your studies, including our Annual Results and Media Factsheets.
To download our 2023 Annual Review, click here.
To download our Employee Stats factsheet, click here.
To download our Manufacturing Operations factsheet, click here.
To download our Fonterra Milk Pools factsheet, click here.
To download our Living Water factsheet, click here.
To download our Fonterra Market factsheet, click here.
What initiatives is Fonterra currently taking towards sustainability?
Where do I report concerns on Fonterra?
Where do I report concerns on human rights, ethics, environmental or any other?
In order to report ethical business concerns, please refer to the “The Way We Work (Code of Business Conduct)” handbook for details. You can find them here.